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What's
your return policy?
You can return an item
within 30 days. Your items must reach us within 30
days from our shipment date. Items returned after 30 days
will not be accepted. Every item returned to us should be in
their original condition including their original packing.
We will not accept the return if the items are not in their
original condition.
How
should I return an item?
You may return any item
by contacting our customer service department, either by
phone or by email to obtain a Return Merchandise
Authorization (RMA#). RMA# must be on the outside of the
packet as well as on all documentation. Any returns with out
a valid RMA# from us will be charged $20.00 as
handling fee. All costs related to return shipping must be
paid by customer.
Wrap the package securely,
and ship the package to the address below. Please
indicate the RMA# and reason for return on the packing slip,
and include the packing slip with the item you are
returning. Remember to put the RMA# on the outside of the
package underneath the address. Send returns to:
Homespell.com
Returns Dept.
3 Kellogg CT, #6
Edison,NJ 08817.
USA.
Phone:732-248-1104.
RMA#
How
long will it take for my account to be credited after I
return the items?
You will receive an email
from us stating the status of your refund as soon as we have
inspected and processed the returned item. Please note
that it will take 30-60 days to credit your
credit card after the inspection of the returned item.
Is
there any timeframe to return the product?
Yes we do have a time frame
to return a product. Every returned items should reach our
warehouse within 30 days from our ship date. All costs
related to return shipping must be paid by customer.
What
if I return an item after the time frame?
Items received after 30
days will not be accepted and such items will be returned to
the sender.
Still
have questions?
If you still have questions
please contact us at 732-248-1104
or send us a mail at customersupport@homespell.com.
Our representative will be happy to assist you.
Thank you for visiting
Homespell.com
Homespell.com
Netoptimum LLC
3 Kellogg CT,
#6
Edison, NJ 08817. USA.
Tel: 732-248-1104
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